Shipping policy

At Nuevo, we strive to offer efficient and reliable shipping services to our customers. Below are the details regarding our shipping practices.

1. Processing Time

• All orders are processed within 1-2 business days. Orders placed during weekends or holidays may be processed on the next business day.
  
  
• If any product is out of stock or delayed, we will notify you via email or phone.
  
  

2. Shipping Methods and Delivery Times

• We offer multiple shipping methods, including standard and expedited options.
  
  
• Delivery times depend on the shipping method selected, as well as your delivery location. Typically, orders take 3-7 business days for delivery within India.
  
  
• International shipping is available to select countries. Delivery times vary based on the destination.
  
  

3. Shipping Costs

• Shipping fees are calculated at checkout based on the weight, dimensions of the items, and the delivery address.
  
  
• Any customs duties or taxes for international shipments are the responsibility of the customer.
  
  

4. Tracking Your Order

Once your order has been shipped, we will send a tracking number to your email. You can use this number to track the status of your delivery on our website or with the carrier.

5. Shipping Restrictions

• We currently do not offer shipping to P.O. Boxes, APO/FPO addresses, or certain remote locations.
  
  
• Delivery services are only available in areas where we have operational reach.
  
  

6. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or non-delivery caused by incorrect address information.

7. Shipping Damage

In case your order arrives damaged, please contact our customer service within 48 hours of receipt for assistance with a return or replacement.